As a provider of fleet repair and services, West Automotive Group in Kearny Mesa, California, has experience with several talented and capable fleet managers. Therefore, the mechanics and technicians at the shops have taken notice of similarities between these managers to compile a list of habits that enable an individual to be effective at fleet management.
As a manager, it is necessary to get ahead of any potential safety concerns before they become problematic. For example, phones can distract drivers. Therefore, investing in hands-free devices may be beneficial and safer.
Another key to fleet management is to create guidelines for purchasing and disposing of inventory. In other words, it is a good practice to stick with bulk purchasing and to implement the method across all departments and locations, so no one feels they can purchase and keep vehicles as they see fit.
Today, it is easier than ever before to eliminate redundancies and track information. Therefore, if you are still using file folders, consider upgrading to a new software system that allows you to track receipts, invoices, work orders, photos, product manuals, and employee records in one accessible location.
It can be challenging to keep up with all the changing trends in fleet management. Therefore, to stay up to date on the latest changes in the industry, consider joining an industry association. These organizations are dedicated to keeping their members informed.
Metrics let you know how well the fleet is performing and how well costs are being managed. However, while there may be an urge to record everything, too much information can cause problems as well. Therefore, count the things that matter. For example, record cost per mile, operating cost summary, and total cost trend.
A fleet is only as good as its worst driver. Therefore, set goals and expectations for your drivers. You can even try incentivizing performance. For example, give rewards for high fuel efficiency or driving performance.
An obvious requirement for any successful fleet, however, is to perform regular maintenance and service. A well-running fleet is what makes for a successful business. Therefore, find a great automotive shop, such as the West Automotive Group, and work with them exclusively. A shop that knows your fleet can be a valuable partner.